INDOX is out.

The copying, printing and mail service’s last day on campus is
Friday, July 23, 2004.

The University is in the process of hiring a new vendor to
replace the company.

“I think within the next week or two we will have a contract
signed and every indication shows a new service will be available
by the time students return to campus,” Phil Lyons Assistant Vice
president for Student Development, said.

Lyons discussed several different reasons for the company’s
departure, noting the “dead mail” debacle, occurring at the
beginning of March, in which first class items addressed to
students and on-campus businesses landed in the Bush Student Center
trash receptacle.

“Problems with Indox came to light when we had mail thrown out,”
Lyons said.

Lyons remarked that the undeliverable mail was not the only
factor in the University’s decision to terminate Indox
Services.

Indox had previously employed a full time supervisor for the
University-staffed mailroom, a position that consumed a large part
of Indox’s budget.

Mail will continue to be distributed during this time of
transition.

The delivery system will no longer be supervised by an inside
service hired by the University, but instead by SLU students and
employees.

Lyons plans on hiring additional student workers and says that
managerial positions will be created.

“The 240 labor hours per week will now increse to between
280-300,” Lyons said.

Derek Hopkins, Assistant Office Manager of Indox Services, found
out about the change on Monday, July 19th and was rankled by the
news.

“We don’t want to leave,” Hopkins said. “As far as contract
issues,the University already had a contract negotiation with
Kinko’s”

Lyons was unable to confirm the University’s hiring of Kinko’s.
As of yet, no final contract has been established with any outside
company.

“We tried to outbid competition, but peoples’ minds were already
made up,” Hopkins said, and added, “Business is business.”